The POS Pointe system allows you to assign a variety of permissions to employees, ensuring they have the appropriate access for their specific roles. Below are the steps to assign or modify permissions:
Key Permissions for Employees:
- Back End
- Grants access to the backend of the system, enabling the employee to manage and configure system settings, business information, and updates.
- Grants access to the backend of the system, enabling the employee to manage and configure system settings, business information, and updates.
- Perform Day
- Enables the employee to initiate the day’s operations, ensuring all necessary processes are initialized at the beginning of the business day.
- Enables the employee to initiate the day’s operations, ensuring all necessary processes are initialized at the beginning of the business day.
- Request Support
- Allows the employee to process support requests, troubleshoot technical issues, and escalate them when necessary.
- Allows the employee to process support requests, troubleshoot technical issues, and escalate them when necessary.
- Allow Gift Card Balance
- Grants permission to view and check the balance on gift cards, providing insight into available funds for customers.
How to Assign Permissions:
- Log into the POS Pointe Portal
- Go to My POS Pointe Portal.
- Go to My POS Pointe Portal.
- Navigate to the Users Section
- In the portal, select Users from the menu.
- Select the Employee (e.g., Cashier)
- Choose the employee (e.g., Cashier) for whom you wish to assign or update permissions.
- Enable or Disable Permissions
- In the employee’s profile, you will see a list of available permissions.
- To enable a permission, check the corresponding box. To disable a permission, uncheck the box.
- Save Changes
- Once you’ve selected the appropriate permissions, click update the changes.
If you need assistance with adding employees or configuring user permissions, please contact our support team for additional help.
