POSPointe v4
- How do I log in for the first time?
- How to Set Up Your Restaurant Profile
- How to Add Employees or Team Members
- What permissions can I assign to employees?
- How to Connect Printers, Scanners, or Other Peripherals?
- How to Configure Your Internet Connection?
- How do I update the software to the latest version?
- How do I manage multi-location setups?
- Can I import data from my previous POS system?
- What is the on-boarding process for new users?
- How can I contact customer support for assistance?
- How to Take an Order in the POS System?
- How to Edit an Order After It Has Been Placed?
- How to Cancel an Order?
- How do I process refunds for customers?
- How to Save and Resume an Order?
- How do I handle split payments?
- How do I add special instructions to an order?
- What payment methods are supported?
- How do I process a credit card payment?
- How do I process a cash payment?
- How do I Void an Item From An Order?
- How to Handle Tips During Payment?
- How to Set Up Payment Terminals?
- Can I Accept Payments Through Digital Wallets (e.g., Apple Pay, Google Pay)?
- How to Process Refunds or Chargebacks?
- How do I set up taxes for payments?
- How do I set up EMV chip card readers?
- How do I handle declined transactions?
- How do I split a bill across multiple payment methods?
- How do I manage pre-paid gift cards?
- How do I add or update menu items?
- How to Delete or Disable a Menu Item?
- How do I create categories for menu organization?
- How do I add modifiers to menu items?
- How do I create customer profiles?
- How do I create discounts or promotional offers?
- How do I upload images of menu items?
- Can I set up a loyalty program for customers?
- How do I process Large Group Orders?
- How do I set up special instructions for items?
- How to Send Promotional Offers to Customers?
- Can I duplicate menu items for faster setup?
- What should I do if the system crashes?
- How Do I Issue and Track Loyalty Points?
- How to Store Customer Contact Details Securely?
- How do I Reconnect a Disconnected Printer?
- How to Reprint a Customer Receipt?
- How to Send Digital Receipts to Customers?
- How do I sync menu changes across all devices?
- How do I Resolve Internet Connectivity Issues?
- How to Add Notes to an Order for Kitchen Staff?
- How to Create Custom Tags for Customer Preferences?
- What happens if there is a power outage?
- How do I update the firmware on my devices?
- How do I troubleshoot payment terminal issues?
- How do I resolve issues with syncing data?
- Can I organize my menu by meal types (e.g., breakfast, lunch, dinner)?
- How to Process Tips or Gratuities for Orders?
- How do I assign barcodes or SKUs to items?
- Why isn’t my menu updating across devices?
- How do I fix slow system performance?
- How do I recover lost data?
- What should I do if the software fails to start?
- How do I troubleshoot employee login issues?
- How do I ensure accuracy in order preparation?
- How to Resolve Receipt Printing Errors
- How to Contact Technical Support for Urgent Issues?
- Can I view the Order History of a Customer?
- How do I access sales reports?
- How do I track daily transactions?
- How do I export reports for accounting purposes?
- Can I access real-time sales data?
- How do I track refunds?
- Can I generate reports for individual locations?