To issue and track loyalty points, set up a loyalty program in your POS system. Points are automatically awarded during transactions and tracked in the customer’s profile. Customers can redeem points, and you can monitor the program’s performance through reports.
- Step 1: Set Up a Loyalty Program
Go to your POS system settings and enable/create a loyalty program.
Select the customer
- Step 2: Award Points Automatically
Set rules for how points are awarded (e.g., points per dollar spent).
Points will be automatically added to the customer’s profile during each transaction.
- Step 3: Track Points in Customer Profiles
Each customer’s loyalty points will be stored and updated in their profile.
- Step 4: Allow Customers to Redeem Points
Set up how customers can redeem their points (e.g., discounts, free items, or other rewards).
- Step 5: Monitor Program Performance
Use your POS system’s reports to track how many points are issued, redeemed, and the overall engagement with the loyalty program.
