Follow these steps to ensure your POS system is properly connected to the internet:
1. Check Your Network Hardware
- Ensure that your router, modem, and any other network hardware are functioning correctly.
- Verify that the internet service is active by testing other devices on the network.
2. Connect the POS System to the Network
- For Wired Connection (Ethernet):
- Plug one end of the Ethernet cable into the LAN port of the POS system.
- Plug the other end into an available port on your router or network switch.
- For Wireless Connection (Wi-Fi):
- Access the Wi-Fi settings on the POS system.
- Select the desired Wi-Fi network and enter the network password.
3. Test the Connection
- Once connected, test the connection by opening the POS software and checking for any connectivity errors.
- You can also verify the connection by attempting to access the internet through a browser or test any online features in the POS system.
4. Troubleshoot if Necessary
- If you experience connectivity issues, try the following:
- Ensure your router is configured correctly to allow the POS system to connect (e.g., no firewall restrictions).
- Check the network cables and ensure they are securely connected.
5. Contact Support
- If the issue persists, contact your network provider or POS Pointe Support for further troubleshooting assistance
