Onboarding Process for New Users
The onboarding process for new users of the POS system involves several steps to ensure successful setup and use:
- Access the POSPointe Portal:
- The customer should visit the https://pospointe.com/ to start the order placement process.
- Fill Out Requested Details:
- The customer will be prompted to fill in the required details.
- Payment Process:
- After filling out the details, the customer will proceed to make the payment for the order.
- Automatic Login Credentials:
- Once the payment is successfully completed, login credentials for the MyPOSPointe Portal will be automatically sent to the customer’s provided email address.
- Login to the Portal:
- The customer can then use the login credentials sent to their email to access the MyPOSPointe Portal https://mypospointe.com/
- Manage Restaurant Details:
- Once logged in, the customer will have full access to the portal and can manage their restaurant details as needed
- System Setup and Configuration
- Once the customer receives the full POS system and connects all necessary components, including the internet connection, a Tech Support Agent will handle the installation and configuration of the POS system.
- The agent will ensure that all devices are properly set up and that the system is fully functional.
- Learning the Features of the POS System
- If the customer wishes to familiarize themselves with the features and navigation of the POS system, a User Guide will be provided.
- The guide will include detailed instructions on how to navigate the POS system and utilize its various features effectively.
- Ongoing Support
- After reviewing the User Guide, if the customer requires additional assistance or has questions, they can contact a Tech Support Agent.
- For immediate support, the customer can reach the Tech Support team via the Hotline at +1 888 666 0227.
Our goal is to ensure that you feel confident in using your POS system. Don’t hesitate to contact us for any further support.
