Check Network Connection
- Ensure your POS terminal is connected to the correct Wi-Fi network or Ethernet.
- If using Wi-Fi, check for an exclamation point next to the Wi-Fi icon, which indicates a connection issue.
Inspect Hardware
- Verify that all cables are securely connected and not damaged if using a wired connection. For wireless connections, ensure the POS is within range of the router and free from interference.
Router Status
- Check the LED lights on your router. If they indicate a service loss, consult your Internet Service Provider (ISP) for assistance.
Restart your router by unplugging it for one minute and then plugging it back in. Wait for all lights to stabilize before testing the connection again.
