If you experience issues with your payment terminal, follow these steps to troubleshoot and resolve the problem
1. Power Cycle the Payment Terminal
- Unplug the power cable from the payment terminal.
- Wait for about 10 seconds, then plug the cable back in.
2. Contact Technical Support
- Payment terminal issues typically require assistance from a Tech Support Agent.
- Availability: Your presence is mandatory during the troubleshooting process. While Tech Support will handle the issue remotely, some physical intervention will be needed for a quicker resolution.
- To ensure fast service, please contact Tech Support at +1 888 666 0227. Our team will guide you through the necessary steps.
These steps can help resolve minor connectivity or power issues with the payment terminal. If the problem persists, Tech Support will assist in identifying and solving the underlying issue.
