- Check the Power Connection and Internet Connection
- Ensure the printer is securely connected to a power source
- Ensure the printer is connected to the internet using Ethernet Cable..
- Verify the power switch is turned on and check if the power indicator light is illuminated.
2. Inspect the Paper Roll.
- Open the printer cover and confirm the paper roll is properly loaded. Check that the paper roll is not empty and is correctly aligned with the feed mechanism.
3. Run a Printer Test
- Most printers have a test button or menu option to print a diagnostic page. Use this feature to confirm the printer hardware is functioning properly.
4. Contact Technical Support
- If the issue persists, contact Technical Support for further assistance:
- Phone: +1 888 666 0227
- WhatsApp Video Call: Available for a visual walkthrough if needed.
